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Communication
Infrastructure & Process |
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We have created fault tolerant Voice and Internet
Infrastructure to handle voice calls, e-mails, and chat. We have
an International Private Leased Circuit (IPLC) to carry voice
calls from the subscriber end to our facility. In case of a failure
of IPLC, calls are automatically routed on an ISDN network. In
case of a failure of both IPLC and ISDN, calls are routed on VOIP
protocol using Internet. While AT&T is our IPLC provider,
we have Qwest for our T1 voice and T1 internet supplier in USA.
In India, our IPLC connectivity is provided by a TATA group company,
VSNL and a government of India company STPI provides internet
connectivity.
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Infrastructure
Scalability |
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| Facility
Address |
Noida, Near New Delhi, India |
| Area
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24,000
square feet |
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Communication |
512
KBPS IPLC Set Up, 512 KBPS Internet, Internet Access
24x7x365, Back up Link 64 KBPs, ISDN, Video Conferencing,
VOIP using OKI voice gatewayst |
| Platform
Availability |
Windows
all versions, MAC OS, Solaris, Linux |
| Backup
Facility |
Gurgaon,
Near Delhi, India |
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