Before
we go further let us first understand the flow and level of
technical support.
Level
1:
Technical
Support: User, Product CD key, Manual and Brochure
Level
2:
Portal:
learningplace.com, CD Key, User ID and Password
Level
3:
Remote
Technical Center, Technical Staff, Helpdesk, Voice, email
and Chat Services.
Learning Portal Development,
Maintenance and Support
Enstaserv
provides complete portal development for the client. This
is a perfect e-learning place for users and customers with
valid ID, which they have obtained after buying the products
from the client. This portal is self-sufficient interactive
e-learning place for any kid of help, support and getting
started and so on.
Login
Page for Portal
This
is login page for a fortune 100 client. Their customers can
login this portal through valid CD key or user ID and Password.
Our Technical Staff is geared to help customers as well in
case they have problem accessing the portal.
Portal
is also a self-sufficient support center for the customers
and users.
The
LearningPlace, a portal, delivers information in a convenient
e-learning format geared to help customers of digital products
to:
Expand
the possibilities and capabilities of technology products
Help
pinpoint precisely what users need to know and help
to make technology less intimidating
