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Service is an invisible component of every sale. Many customers
evaluate your product before purchase, but service is what
keeps your customers coming back. With FCS Software Solutions,
you can deliver your proven support through a self-service
knowledge base on your intranet or website 24 hours a day,
7 days a week.
Our E-mail and Office Productivity Applications suite of
services provide support for our customer's e-mail and office
productivity applications, which ensures a reliable and secure
collaborative work environment.
Our service includes support for an electronic messaging
environment -- Microsoft Exchange, Lotus Notes etc. These
can be accessed through mail client software on PCs, and supplemental
access from outside the organization via the Internet. Services
include support and planning for transition to a unified messaging
and application platform to adhere with FCS standards, and
24x7 support using the FCS Service Desk. We facilitate you
to control the content and delivery using highly effective
security controls and deliver just the right amount of support
to each customer; end-user, buyer, distributor, vendor or
employee.
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