Today, business organizations are using technology to streamline, integrate, and accelerate the core business processes. However, inspite of significant investment in IT infrastructure, the solutions take aeons to bear fruit. This then calls for a redefined strategy so as to provide rapid return on investment and be flexible enough to adapt to changing business needs, technology, market, and customer expectations.

Irrespective of whether you are a Fortune 1000 in need of an effective web services platform to augment your legacy system or a small retail enterprise looking for a cost-effective end-to-end solution, FCS has a capability to provide you a suitable cost-effective platform to register increased sales, reduce operating costs, increase inventory turns and get a fast ROI in the industry with the lowest Total Cost of Ownership (TCO).

 With a well-experienced team, FCS has the capability to fill vigor to your channel management efforts by providing you time, cost-effective and in-depth design for long-term solutions. One of our core competencies in e-learning also helps us to expedite the reach of the product in the market through fast dissemination of information on features, functionalities, usage down the channel lines.

Following is a brief outline of the various services available at FCS:

Multi-Channel Sales Management

Our multi-channel sales management solutions offer you to effectively reach out to your customers, making your products available wherever and however they prefer to buy. (Catalog shoppers, on-line shoppers, in-store shoppers etc.) FCS sales management offers you benefits like a lowered multi-channel sales operating costs, optimized channel growth, improved accuracy and availability of product and inventory data, management of Web, Catalog, Point of Sale (POS), Sales Force Automation (SFA) and Online Marketplaces, and delivery of rapid ROI

Web Storefront

 We can create a powerful web storefront for you to promote merchandising, promotions, up-sell, cross-sell, conversion analysis, personalization and complex configurable build to order products that gives you an ROI on your web channel. FCS can design a webcart for you to dynamically drive your website. Our simple web content management enables anyone to update and manage the online storefront easily. Powerful searching capabilities, ability to establish product group hierarchies, automated customer communication on order status ensures that your customers find what they are looking for quickly.

Sales Force Automation (SFA)

FCS has a core competency in designing Sales Force Automation (SFA) systems that can equip your Sales Force with up-to-date product data and the ability to configure, quote, update, forecast, close and place sales orders from anywhere, anytime. No matter how complex the product or how large the build-to-order process, we can develop any SFA and incorporate any value-added feature based on client specific needs like accurate product/inventory information etc.

Online Marketplaces

 We can create online market places to enable you to sell to more people, more effectively at a lower cost. The online market places can be centrally managed integrated platform to offer an unlimited number of websites, marketplaces & auctions. The simplified content management, robust promotional tools, enhanced navigation & product search capabilities, real-time scalable inventory can provide a strategic advantage over your competitors.

Comprehensive Retail Solution

 We can provide you with a single, scalable solution that can meet the present and future needs of any online retailing. We can help you to design retail solutions that are easy-to-use, require no programming knowledge, and can centrally manage an unlimited number of websites. Retailers can use this system to drive multiple online sales channels, increase revenues and lower costs by powering sites with features like intuitive navigation, expanded search capabilities, and real-time inventory integration.

Product Catalog & Inventory Management

 We can help you to redefine the relationship between the products you offer customers and the inventory locations that drive order fulfillment and resolve inherent weaknesses in traditional retail solutions. We can prepare a product catalog and inventory management in multiple inventory locations, increase inventory turns, manage "open-to-buy" & replenishable items and provide up-sells & cross-sell capabilities.

Supply Chain Management

Our depth of understanding and expertise allows you to aggressively pursue a multi-channel sales strategy, satisfy customers by offering more products, and deliver the products faster. We can effectively manage your supply chain and facilitate you to integrate easily with any supplier or third-party by mapping their data requirements and providing data in the form they need it. We can develop solutions, irrespective of their technological capabilities, that are scalable and allows you to respond quickly to changes in the supply chain model and meet unique data requirements specific to each trading relationship.

Marketing, Analytics & Promotions Management

Our scalable marketing, analytics and promotional management expertise provides predictive analytics wherein you can capture essential data on purchasing patterns, buyer behavior in different channels, and learn about other customer-intelligence gauging measure so as to reach out to a wider customer-base. Our cost-effective solutions measures conventional media & online marketing effectiveness, facilitates customer-centric online marketing campaigns, delivers effective, targeted & measurable promotional capabilities, optimizes product mix selection, placement & performance and guides you through better business decisions through strategic business intelligence.