Customer Service is all about knowing your customer well. This is the most important information that any marketer would like to have before offering their services to the consumer.

List of Services Offered:

• Customer details capture & database management.
  • Tech support.
  • Survey tool for creating popup surveys on the site.
  • Email based registration.
  • Offline Registration.
  • Customer data entry & updation from existing checkout page on site.
• Complete customer care application with centralized customer database.
• Assignation of customer ID and informing customers with details & benefits.
• Online customer access to facility to check status of assigned tickets & access all of their previous transcript logs with customer support.
• Building & integration of members area on the existing site.
• Email campaigns.
• Building of knowledgebase.
• Compiled reports as per clients' needs, like list of customers in particular age groups, lifestyles.